Paws & Answers

Frequently asked questions

How do I clean the mat?

The mat is easy to clean. You can simply wipe away dirt or mud with a cloth, or machine wash it for a thorough clean. It’s designed to withstand machine washing on a gentle cycle without losing its shape. It is recommended not to use fabric softener to maintain its waterproof properties.

Can the mat go in the dryer?

It is recommended to air dry the Maison & Sage Portable Dog Mat to maintain its durability and shape. Using a dryer might affect the waterproof properties and the fabric’s integrity. For best results, hang the mat to air dry or lay it flat in a well-ventilated area.

What should I do if the mat arrives crinkled and flatter than anticipated?

If your Maison & Sage Portable Dog Mat arrives crinkled or flatter than expected, simply lay it flat in a warm area and allow it to settle. Gently shaking and smoothing out the mat can help it regain its shape. For persistent wrinkles, you can lightly steam the mat, taking care not to overheat or damage the fabric.

Is the mat suitable for large dogs?

The generous 100 × 80 cm surface (approximately 39.4 × 31.5 inches) gives your dog room to settle and stretch out. Suitability depends on your dog’s size and resting position.

What is the Maison and Sage Portable Dog Mat made of?

The mat is crafted from robust Oxford fabric and filled with high-quality, non-clumping polyester fibers, ensuring durability and comfort for your pet

How does the mat promote pet comfort?

Polyester cushioning provides a resting layer, while the Oxford fabric has a structured feel. Its slim profile gives your dog their own place to settle, at home or on outings.

Can this mat be used outdoors?

Yes, bring your dog’s own resting spot along for café visits, glamping getaways, park visits and days out.

How portable is the mat?

Roll it up and carry it by the handle, or pack it in the included carry bag for storage and transport. Bring your dog’s own resting spot along for café visits, glamping getaways and days out.

Can the mat be used for training purposes?

Yes, the mat can be used as a place mat for training your pet, providing structure and comfort during training sessions, travels, and outings. It supports positive behaviour reinforcement.

What are the dimensions of the mat?

The mat measures 100 × 80 cm (approximately 39.4 × 31.5 inches).

Is the mat durable?

Yes, the mat is made from high-quality Oxford fabric, designed to be durable and withstand everyday use, both indoors and outdoors.

Can the mat be used in a car?

Yes, the mat is perfect for use in cars, under pet carriers, and to protect car seats from claws. It’s also great for road trips and travel.

Is the mat water-resistant?

Yes, the mat is crafted from waterproof fabric, making it easy to quickly wipe away spills or raindrops, keeping your pet dry and comfortable.

Where will my order be dispatched from?

US orders are dispatched from our USA warehouse. Australian orders are dispatched from our Australian warehouse. Dispatch and delivery times may vary.